Monroe County 9-1-1
Citizens should call 9-1-1 in emergencies that require immediate assistance from police, fire, and/or medical personnel. In non-emergency situations, the local police station, fire department, or hospital should be contacted.
All 9-1-1 calls in Monroe County are answered by the Monroe County Sheriff’s Office. Be prepared to describe your location and the location of the emergency. Although the 9-1-1 system will display your telephone number and location, the dispatcher must confirm the displayed address or may ask you for more specific location information about the victim(s) or suspect(s).
9-1-1 calls are answered as a priority over the Sheriff’s Office administrative lines. If the phone continues to ring, stay on the line until the call is answered. Do not hang up until the dispatcher tells you to do so. If all the 9-1-1 phone lines at the Sheriff’s Office are busy, the call will roll over to Belmont County 9-1-1.
Installing reflective house number signs on residences or mailboxes greatly aid the emergency responders to locate the proper house. These may be obtained from the MACO Workshop, 47013 State Rte 26, Woodsfield, Ohio (Phone: (740) 472-5445).
The 9-1-1 system is partly funded by a monthly $0.50 surcharge per landline telephone line and a $0.28 monthly surcharge on cellular telephones. The Sheriff’s Office covers the majority of the cost of the dispatcher’s wages.
Monroe County 9-1-1 equipment includes a two-position Plant/CML Vesta Pallas telephone system with Orion Vela Mapping at the Sheriff’s Office. A back-up one position system is located at the EMA Office. Staley Communications, Inc. of Wheeling, WV, maintains the 9-1-1 equipment. Swiss Valley Associates, Inc. is the Monroe County 9-1-1 Coordinator.
As additional funding becomes available, some potential 9-1-1 projects include: emergency medical dispatch, mass telephone notification, improved road signs, automatic vehicle location on emergency vehicles, increased radio coverage and increased cell phone coverage.
